Where do you ship from?
Depending on the country where the order is to be delivered and inventory of the item, we will ship it from our warehouse based in Germany or France.
How much shipping fee should I pay?
Free shipping to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Sweden, Slovakia and Slovenia.
As for other EU countries, we'll charge 5-12 euros depends on the delivery country and weight of the item. And NO freight insurance services.
(Customers choose whether to buy or not)
Buy shipping insurance and enjoy free returns within 30 days. Without shipping insurance, the return shipping will be borne by the customer.
Which carrier do you use?
Depending on the country where the order is to be delivered and inventory of the item, we will ship the order via DHL, GLS or UPS.
What would the delivery time be?
Order processing time will be 1-2 business days. Shipping time will be 4-8 business days. So most orders will arrive in 5-10 business days.